Product Information
Are your products safe?
Yes! Our products are free of harmful and harsh chemicals such as parabens, triclosan, alcohol, phthalates, and sodium lauryl sulfate. In addition, our products are tested by independent laboratories in Singapore to ensure that they are safe to use before, during, and after pregnancy.
Are your products hypoallergenic?
Yes! Our products were formulated to ensure minimum risk of allergic reactions.
Are your products Halal-certified?
Yes! All our products are made with ingredients of halal origin and certified halal.
How can I find the ingredients in each of your products?
It’s one of our promises to be honest and transparent about our products. As such, a complete ingredient list can be found on every product page.
How long do your products last?
We recommend that you check the expiration date on the product after you open them. Keeping them properly sealed after every use will also ensure that the product lasts.
Orders & Payment
Why can't I place an order directly through this website?
For now, all our orders are to be placed and paid for on our Shopee store. We are working on growing our brand in Malaysia, and will be bringing more checkout options to you the soonest possible!
Shipping & Delivery
How do I get free shipping for your products?
You are entitled to get free shipping with minimum spend as long as you checkout with ShopeePay on our Shopee store! Try it out now 🙂
When can I expect my order to arrive?
Our customers can expect their order to arrive within 5 - 7 working days or so, shipped directly from our warehouse in Indonesia.
How can I track my orders?
You can track your orders directly on Shopee.
Returns & Exchanges
What is your return/exchange policy?
Returns and exchanges will be done on a case-to-case basis. Do reach out to us directly on Shopee for all matters pertaining to this. Kindly fill out our Contact Us form if you have more questions on this.
Others
Any other questions?
Please use our contact us form to leave your questions or simply use our live chat service linked to our Facebook. Our customer support team will address you shortly.